Remote Asset Recovery - Bulk Upload

Add multiple employees to a recovery campaign in one request.

POST
/api/v1/recover/campaign/employee/bulk-add

Description

The Bulk Upload API enables customers to add multiple employees (up to 100) to a recovery campaign in one request. This simplifies large-scale data entry by accepting employee objects under a single campaign. A successful upload returns unique recovery codes for each entry.

Request

Headers

HeaderValueRequired
AuthorizationBearer <token>Yes
Content-Typeapplication/jsonYes

Request Body

ParameterTypeRequiredDescription
campaign_numbernumberYesUnique identifier of the recovery campaign
usersarrayYesArray of employee objects (1-100 employees recommended)

Employee Object Fields

ParameterTypeRequiredDescription
users[].campaign_numbernumberYesUnique identifier of the recovery campaign
users[].emailstringYesEmployee email address
users[].firstnamestringYesFirst name of the employee
users[].lastnamestringYesLast name of the employee
users[].phonestringYesPrimary phone number
users[].address_line_1stringYesPrimary address line
users[].address_line_2stringNoSecondary address line
users[].citystringYesCity of the employee address
users[].statestringConditionalState name. Required when country is not GB. Optional for United Kingdom (GB).
users[].zipstringYesZIP or postal code
users[].countrystringYesISO 2-letter country code
users[].recovery_reasonnumberNoRecovery Reason for the user. 1 = Refresh, 2 = Break-Fix, 3 = Offboarding, 4 = Other
users[].recovery_reason_notestringNoRecovery reason note is required only if recovery_reason is 4 (Other)

Item Object Fields

ParameterTypeRequiredDescription
users[].items[].itemstringYesDevice/item name
users[].items[].item_serial_nostringNoSerial number
users[].items[].item_asset_idstringNoAsset ID
users[].items[].item_imeistringNoIMEI number
users[].items[].custom_field_1stringNoCustom field 1
users[].items[].custom_field_2stringNoCustom field 2
users[].items[].is_legal_holdnumberNoSend 1 to mark device for legal hold

Response

Response Fields

FieldTypeDescription
recovery_codesarrayGenerated recovery codes for each uploaded user

Notes

  • The maximum recommended batch size is 100 employees per request to ensure optimal performance and reliability.
  • Each employee receives a unique recovery code that can be used to track their individual recovery status.
  • Required employee fields include email, firstname, lastname, phone, city, zip, and country. state is required except when country is GB. zip is required for all countries, including GB.
  • If any employee in the batch has validation errors, the entire request may fail. Ensure all data is properly formatted before submission.
  • Recovery codes are generated automatically and returned in the response for record-keeping and tracking purposes.

Related Endpoints

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